Profitability Lift

Onlineprinters

One of Europe's leading digital printing companies

Increased revenue by €2.7M through CRM-driven reactivation with a project ROI of 7.7x and validated potential of up to €22M by analysing potential for AI enabled check outs.



Task

Top-line growth masked deteriorating contribution margins and rising cost-to-serve.

Action

We re-priced the take-rate model, automated the highest-cost ops workflows, and cut CAC through channel mix.

Result

Vela turned EBITDA-positive in 11 months while holding 60% year-on-year growth.