Wie DERTOUR die Zukunft des Reisens mit Agentic AI gestaltet
16:30 - 16:55 / 2 - Stöckachplatz
Joao Gonzaga is the Chief Digital and Information Officer of DERTOUR Group,
responsible for group-wide digitalization and IT. Leading an international network
of local CIOs and expert teams, he drives the modernization and harmonization
of the Group’s IT landscape and unlocks synergies across business units.
With extensive experience in large-scale digital transformation, Joao focuses on
building scalable platforms and applying emerging technologies - including data
and AI - to deliver measurable business impact and improved customer
experiences.
As AI increasingly shapes the travel industry, Joao emphasizes its practical
application: enhancing decision-making, optimizing operations, and personalizing
customer interactions. The future of travel will be shaped not only by
technological innovation, but by how effectively companies combine AI with
human touch.
